As part of the service I will also alternate lights, water plants, pick up your mail and newspaper, etc. I usually pick up a spare key at this time. The key will be labeled with my own identifiable security code and kept in a fireproof lock box in my office and returned when you come home. No names or addresses will be put on the key for liability issues.
After the interview I will send you a confirmation of all the scheduled visits you requested. Please look them over to make sure we are all on the same page.I will also call or text you a day in advance before I am scheduled to work. During the visits I will be sending photos and brief texts of how each visit went in order to ease any anxiety about your pets care.
Once we schedule the meeting, you will receive an email containing my forms in a editable pdf so I can gather as much of your pets’ information as possible (Feeding time, Veterinarian Release Form, Special Diets or Medicines, Key /Garage Door Opener and any entryway security codes) so I can be as prepared about the services needed beforehand. However, if you are too busy I will just fill it out during the initial meeting with you. If you feel good about working with us I can take your credit card info at that meeting. I won't run the payment until you are back home and happy with my service.
After your return I will process your credit card after the services have been completed or can swing by to pick up cash or check payment and return key if needed. I also like our customers to rate my services with a simple Questionnaire upon return so I can be sure of offering the best service possible to you and new clients in the future.
Call me directly at 214-232-1674 or fill out my online form to request a FREE Consultation. You will be asked to specify your preferred date and time for an interview. When I receive the request, I will confirm through email the appointment time and date. You should plan on the interview to take no more than 30 minutes to discuss your pets’ routine and specific needs.